5-Point Formula in Choosing the Best Online Virtual Assistant for Your Business

Hiring an online virtual assistant fuels your income-generating activities. You can significantly save time, effort, and money if you have a competent virtual assistant by your side. Successful client-virtual assistant relationships don’t just happen, though. There should always be a winning formula right from the very beginning of the process.

And that process starts with the selection of the best online virtual assistant among the deep pool of candidates. For you to successfully have your the right person for your business, you need to set the elements of the searching process and align them with the task you need to outsource.

If you are planning to outsource a wide array of tasks, Elance.com will give you a wide list of VAs you need. This website presents a list of experts in website design, administrative tasks, finance, etc. If you need help with specific tasks such as logo or graphic work, 99designs.com is one of the most helpful places to explore. Here, you have the opportunity to describe your project and specify your budget.

Typing the keyword “online virtual assistant” can also be a good strategy in looking for an assistant. Once you have the search results, explore the top sites and check out if they offer exactly what you need.
But before you do the search, it is imperative that you create a precise evaluation checklist. Such a list significantly trims down the number of virtual assistants that you have to choose from. Below are some points to help you effectively choose the perfect VA who can provide the things you need for your business.

  1. Previous clients’ reviews. Check the potential assistant’s background and client history. In as much as positive feedback is given weight, you should also be keen about communication, professionalism, or schedule issues. These areas are critical and shouldn’t be ignored if you want a more productive outsourcing experience.
  2. Number of repeat customers. Positive client review is a good indication that a VA is performing well. But not all clients are vocal enough to give feedback to their assistants. In cases like this, look into the duration of their working relationship. A long-term or repeated business relationship with the virtual assistant can be a manifestation of trust, appreciation, and satisfaction.
  3. Experience and initiative. While it is true that you can get cheaper hourly rates if you hire new virtual assistants, it is more advantageous if you tap the services of seasoned ones. Tenured VAs are more efficient, as they can digest tasks more quickly than newbies. This lessens the possibility of errors, hence you get a better turnaround for every task you assign. Experienced VAs are also more observant and can figure out solutions to problems faster than new ones. They have the initiative to notify you when lapses occur.
  4. Time to complete tasks. Time is an important element. In the first place, this is a major reason why you outsource because you don’t have enough time to do all the work yourself. Some virtual assistants charge lower rates for their services but if it takes them twice as long to complete a certain task, it might be more costly for you in the longrun.
  5. Communication concerns. It would be much better if the VA you choose is available during your business hours. That way, you’ll find it much easier to work, especially when last-minute adjustments or changes arise.

Selecting the right online virtual assistant is very important if you want to save time, money and effort. You just have to be wise with your decisions. Taking into consideration the five criteria mentioned above will make the selection process easier and assure you of the best outsourcing results.

Get ready with your list of tasks to outsource, and start looking for your online virtual assistant!